Privacy policy

Introduction

GEOLINK is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
This policy complies with the General Data Protection Regulation (GDPR) and French Data Protection Law.

Data Controller

GEOLINK
Limited Liability Company (SARL)
20 rue Aimon de Chissé
38000 Grenoble
France
Phone: +33 (0)4 76 44 49 75
SIREN: 404065294
Data Protection Officer: Thierry Jacquin
Contact: Please use our contact page for all data protection inquiries.

What Personal Data We Collect

Information You Provide

  • Contact information (name, email address, phone number)
  • Company information (company name, position, address)
  • Communication content (messages, inquiries, feedback)
  • Any other information you voluntarily provide through forms or direct contact

Information We Collect Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on site
  • Referral source
  • Device information
  • Cookies and similar tracking technologies

How We Collect Your Data

We collect personal data through:
  • Contact forms on our website
  • Email communications
  • Phone conversations
  • Newsletter subscriptions (if applicable)
  • Cookies and tracking technologies
  • Business meetings and events

Legal Basis for Processing

We process your personal data based on:
  • Consent: When you voluntarily provide information or agree to receive communications
  • Legitimate Interest: For business development, improving our services, and website analytics
  • Contractual Necessity: To fulfill our obligations in business relationships
  • Legal Obligation: To comply with applicable laws and regulations

How We Use Your Personal Data

Primary Purposes

  • Responding to your inquiries and requests
  • Providing information about our services
  • Managing business relationships
  • Improving our website and services
  • Ensuring website security and functionality

Marketing Communications

  • Sending relevant business information (with your consent)
  • Inviting you to events or webinars
  • Sharing industry insights and updates
Note: You can opt-out of marketing communications at any time.

Data Sharing and Disclosure

We May Share Your Data With:

  • Service Providers: Third-party companies that help us operate our website and business (hosting, analytics, etc.)
  • Business Partners: When necessary for legitimate business purposes
  • Legal Authorities: When required by law or to protect our rights

We Never:

  • Sell your personal data to third parties
  • Share your data for others’ marketing purposes without your consent
  • Transfer data outside the EU without adequate protection

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:
  • Contact inquiries: 3 years from last contact
  • Business relationships: Duration of relationship plus 5 years
  • Website analytics: 26 months
  • Legal obligations: As required by applicable law

Cookies and Tracking Technologies

Types of Cookies We Use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand website usage
  • Functional Cookies: Remember your preferences
  • Marketing Cookies: Used for targeted advertising (with consent)

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
For detailed information, please see our Cookie Policy section in the Legal Notice.

Your Rights Under GDPR

You have the following rights regarding your personal data:

Right of Access

Request information about the personal data we hold about you.

Right of Rectification

Request correction of inaccurate or incomplete personal data.

Right of Erasure (« Right to be Forgotten »)

Request deletion of your personal data under certain circumstances.

Right to Restrict Processing

Request limitation of processing your personal data.

Right to Data Portability

Request transfer of your data to another service provider.

Right to Object

Object to processing of your personal data for marketing purposes or legitimate interests.

Right to Withdraw Consent

Withdraw your consent for data processing at any time.

Right to Lodge a Complaint

File a complaint with the French Data Protection Authority (CNIL).

How to Exercise Your Rights

To exercise any of these rights:
  1. Contact us through our contact page
  2. Clearly state which right you wish to exercise
  3. Provide sufficient information to verify your identity
  4. We will respond within 30 days

Data Security

We implement appropriate technical and organizational measures to protect your personal data:
  • Encryption: HTTPS protocol for data transmission
  • Access Controls: Limited access to authorized personnel only
  • Regular Updates: Security systems and software updates
  • Staff Training: Regular data protection training for employees
  • Incident Response: Procedures for handling potential data breaches

International Data Transfers

If we transfer your data outside the European Union, we ensure adequate protection through:
  • Adequacy Decisions: Countries recognized by the EU Commission
  • Standard Contractual Clauses: EU-approved contract terms
  • Binding Corporate Rules: Internal data protection rules

Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:
  • Post the updated policy on our website
  • Indicate the date of the last revision
  • Notify you of significant changes through appropriate means

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:
  • Notify the relevant supervisory authority within 72 hours
  • Inform affected individuals without undue delay
  • Provide clear information about the breach and our response

Contact Information

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:
Contact Method: Use our contact page on the website
Response Time: We aim to respond within 5 business days
Data Protection Authority: CNIL (Commission Nationale de l’Informatique et des Libertés)

Effective Date

This Privacy Policy is effective as of 2025/08/27 and was last updated on 2025/08/27